What we build, and the work it takes off your plate
We build custom AI agents scoped to a single job and shipped to do it well. Across four areas — support, sales, ops and knowledge — these are the concrete use-cases we deliver, the outcomes to expect, and the tools we plug into.
Every agent is done-for-you: we design, build, integrate, test and run it. You get a fixed, transparent quote up front and a working system in weeks.
Support & customer-facing agents
Agents that talk to your customers directly — answering questions, resolving routine tickets and triaging the rest to a human, around the clock. They draw on your help centre, past conversations and live order or account data, and they always disclose that they are AI.
Example use-cases
- Front-line support that resolves password resets, order status and 'how do I…' questions instantly, then hands off cleanly with full context when a human is needed.
- An on-site assistant that answers product and pricing questions and books a call when a visitor is sales-ready.
- After-hours and weekend coverage so customers in every timezone get an accurate answer in seconds, not the next business day.
- Ticket triage that tags, prioritises and routes inbound mail to the right inbox or person automatically.
The outcome
Deflect 40–60% of routine tickets, cut first-response time from hours to seconds, and free your team to handle only the conversations that genuinely need a person.
Typical integrations
- Zendesk
- Intercom
- Gmail
- Slack
- Your help centre
- Your product DB
And whatever else you run — we integrate with your stack, including your own database and internal APIs.
Sales & marketing agents
Agents that keep pipeline moving — qualifying inbound leads, drafting personalised outreach, enriching records and keeping your CRM clean — so reps spend their time on conversations that close, not data entry.
Example use-cases
- Inbound lead qualification that scores and routes new leads the moment they arrive, with a tailored first reply already drafted.
- Personalised outreach drafts grounded in the prospect's site, role and recent activity — ready for a rep to review and send.
- CRM hygiene that dedupes, enriches and updates records automatically so reporting and forecasts stay trustworthy.
- Meeting prep briefs that summarise the account, the deal history and open questions before every call.
The outcome
More qualified pipeline from the same inbound volume, hours of admin removed from every rep's week, and a CRM your forecasts can actually rely on.
Typical integrations
- HubSpot
- Salesforce
- Gmail
- Stripe
- Cal.com
And whatever else you run — we integrate with your stack, including your own database and internal APIs.
Internal ops & workflow agents
Agents that take over the repetitive back-office work that quietly eats your team's week — data entry, document handling, approvals and reconciliation — running inside the tools you already use.
Example use-cases
- Invoice and receipt processing that reads documents, extracts the line items and posts them to your finance system for review.
- Onboarding and offboarding checklists that create accounts, assign access and notify owners across systems automatically.
- Approval routing that gathers the right context, pings the right approver in Slack and records the decision.
- Reconciliation that matches transactions across systems and flags only the exceptions that need a human.
The outcome
Reclaim 10–20 hours of manual handling per week per workflow, reduce errors from copy-paste, and give your team a clear audit trail of what happened and why.
Typical integrations
- Slack
- Google Workspace
- Stripe
- QuickBooks
- Notion
- Your internal DB
And whatever else you run — we integrate with your stack, including your own database and internal APIs.
Knowledge & research agents
Agents that turn your scattered documents, wikis and past tickets into instant, sourced answers — so the right knowledge reaches the right person without anyone hunting through five tools. Every answer cites where it came from.
Example use-cases
- An internal 'ask anything' assistant that answers policy, product and process questions from your own documents, with links to the source.
- Sales and support enablement that surfaces the exact playbook, spec or precedent for the question in front of someone right now.
- Research and monitoring agents that gather, summarise and compare sources on a topic or a competitor on a schedule.
- Document summarisation that turns long contracts, reports or threads into a decision-ready brief.
The outcome
Cut time-to-answer from minutes of searching to seconds, get consistent answers grounded in your real documents, and stop losing knowledge when people are busy or leave.
Typical integrations
- Notion
- Confluence
- Google Drive
- Slack
- SharePoint
- Your knowledge base
And whatever else you run — we integrate with your stack, including your own database and internal APIs.
Not sure which agent you need?
Describe your workflow in the calculator and get a credible price and timeline in two minutes — no sales call required.